I've been a long time customer at the brick-and-mortar location as well as the website. Always had good, friendly service. But yesterday, my experience was especially notable and I think I should say something. I took an old pair of glasses ( I ordered from RG.com years ago) to get new lenses. I think the person helping me was Diana (at least that what it said on the receipt). I planned to drop them off and pick them up a few days later. She said the glasses would be ready in about 30 minutes. Unfortunately I had to get back to work, so she said she would ship them. They arrived in under 24 hours.
To me, that is incredible. Very prompt service, and I really appreciate it. Very friendly as well. Great job!
Stephen P
Texas
