Free U.S. Shipping & Free U.S. Returns. Every Day.


Enable Accessibility

Make your glasses fit better. Here’s how. (Video Transcript)

Hi, I’m Jennifer Green, Fashion Specialist and Fit Advisor here at

Today I am going to walk you through some simple and easy tricks of the trade that will enable you to customize the fit of your new frames. Hopefully, they’ll be perfect right out of the box, but sometimes the smallest tweak in adjustment can make a noticeable difference.

Okay. Your glasses have made their journey from our warehouse where they passed our 24-point inspection by our lab team, including a 4-point alignment, nose pad calibration, lens alignment and power verification. Now you have them in your anxious little hands. YIPPEE!

Accompanying your new glasses, you’ll find information pamphlets. Some general in nature, and some specific to the style and model you chose. These pamphlets contain some great information. For instance, this one, "Adjusting and Positioning your New Glasses" can make your glasses fit like they were custom made for you. It can also be a lifesaver if you fall asleep reading that new best-seller thriller, and then need to get the frame you scrunched a little back to normal, you’ll know the best way to do it. (And yes, I am speaking from experience.)

As I mentioned, your glasses have been carefully adjusted to fit correctly right out of the box, but sometimes a tweak here or there can be very helpful. Naturally, there is a proper technique for doing this, and you can refer to it any time right here. (HOLDS UP PAMPHLET) So keep this guide in a safe place. If you do misplace it, you can always call one of our Fit Advisors, like me, to walk you through the process.

Our demo today will day focus on adjustments to correct the three most common problems:

  1. glasses that sit crooked,
  2. glasses that slip down or off, and
  3. glasses that include nose pads that may sit too high or too low on your face.

First: Glasses that sit crooked.

The 4-point alignment I mentioned earlier is the starting point. Let me show you. When I rest the glasses on a flat surface, both right side up and down, all points meet. There is no gap, no wobble.

If there is a little wobble, hold the glasses firmly and gently bend the temple end side where there is a gap, until it touches the flat surface. Small increments are best. Most people don’t know this, but most temple arms include a wire core which allows for minor adjustment. Make sure when adjusting temples to isolate any stress from the hinge area, focusing on just the point where you want to affect a change. When they sit flat, right side up and down, with no wobble, you’re done. This alignment is ideal for those with perfectly symmetrical faces and ears. Notice when I place them on, how they’re level on my face.

But how about those who, like most people, including my husband, have one ear that is slightly lower than the other, and as a result, the glasses sit a little crooked? Simple. Again, grasp the glasses firmly like this and gently bend the temple end on the leaning side in the same direction of the lean Do this is very small increments, as a tiny adjustment is all that’s usually needed.

Next, I’ll show you what to do about glasses that slide down your nose so you don’t have to constantly do this: (DEMONSTRATES PUSHING GLASSES BACK UP THE NOSE WITH HER INDEX FINGER.) This too, is easy to correct. Let me show you.

See how I can increase the bend of the temple arms where they curve over the ear for a more secure fit? (DEMO GLASSES SLIPPING AND THEN NOT SLIPPING.)

The inverse of the slipping glasses problem is when the curve of the temple arms is adjusted too short. (show model wearing example) This can cause two problems: discomfort around your ear, and glasses that don’t sit at the proper angle. If your glasses look like this, just modify the bend over the ear to lessen the curve, like this, in small increments until they feel just right, then align with the 4-point alignment you learned earlier.

Finally, our last adjustment is for those who with glasses that include nose pads, (SHOW A PAIR) you have an additional option for adjusting them to sit at a comfortable height.

Your nose pads will be pre-adjusted with a spread that, in most cases, will feel perfect. But, if it feels like your glasses are sitting a little high or low, a minor adjustment can do the trick. Also, if you purchased bifocals or progressive no-line lenses, and would like to raise or lower the reading channel—a simple adjustment can fix that, too.

As you can probably guess by now, just hold your glasses firmly in one hand and gently reposition the nose pads using your thumb and forefinger of your opposite hand. One side at time. To raise the fit, adjust inward, to lower the fit adjust nose pads outward. Maintain the contour of each side of the nose pads so that it matches the curve of your nose. You’ll find that just a minor adjustment, made evenly to both nose pads, can have a huge impact on how comfortable your glasses are to wear.


Well, that’s about all for now. I hope this demo shows you that with just a little courage, and in as little as a few seconds, you can enjoy and maintain a perfect, personalized, super-comfortable fit.

Keep in mind that along with this demo and pamphlet, you can always contact one of our Fit Advisors, like me, who will be happy to walk you through the process. And feel free to let us know when you first place your order if you have any special pre-adjustments you would like us to make for you. If you consistently experience that glasses are too wide, too narrow, or sit too high, or low, we can make some preliminary adjustments that, if they don’t erase the problem completely, will at least give you a better starting point.

Well, that’s it for now. Thank you for your time and please reach out to us with any questions or special needs.

Happy reading.

Back to Adjusting & Positioning Your New Glasses