What our customers are saying:

Too frequently I read reviews of very poor customer service and rarely good service. Excellent customer service describes this company and my experience with them! Having a career in health care and trying our best to meet patient's needs at all times was quite a challenge...READINGGLASSES has apparently written the book on customer service. I had issues getting used to readers built into my lenses and READINGGLASSES made all the adjustments necessary with exemplary return/delivery times. I highly recommend them to anyone!!!

Steve

Minnesota

Too frequently I read reviews of very poor customer service and rarely good service. Excellent customer service describes this company and my experience with them! Having a career in health care and trying our best to meet patient's needs at all times was quite a challenge...READINGGLASSES has apparently written the book on customer service. I had issues getting used to readers built into my lenses and READINGGLASSES made all the adjustments necessary with exemplary return/delivery times. I highly recommend them to anyone!!!

Steve

Minnesota

Too frequently I read reviews of very poor customer service and rarely good service. Excellent customer service describes this company and my experience with them! Having a career in health care and trying our best to meet patient's needs at all times was quite a challenge...READINGGLASSES has apparently written the book on customer service. I had issues getting used to readers built into my lenses and READINGGLASSES made all the adjustments necessary with exemplary return/delivery times. I highly recommend them to anyone!!!

Steve

Minnesota

Too frequently I read reviews of very poor customer service and rarely good service. Excellent customer service describes this company and my experience with them! Having a career in health care and trying our best to meet patient's needs at all times was quite a challenge...READINGGLASSES has apparently written the book on customer service. I had issues getting used to readers built into my lenses and READINGGLASSES made all the adjustments necessary with exemplary return/delivery times. I highly recommend them to anyone!!!

Steve

Minnesota

I've been coming to ReadingGlasses.com for over 10 years. Everyone is great to work with and very helpful. Customer service manager Myra is the best. Very nice to work with and professional. I've also worked recently with Sharni awesome and very detailed so you understand what's going on. Thankyou you everyone. That's why I get my readers and sunglasses from these folks. Plus they are designer frames at great prices. Cya

George L.

George

Overland Park, KS

I've been coming to ReadingGlasses.com for over 10 years. Everyone is great to work with and very helpful. Customer service manager Myra is the best. Very nice to work with and professional. I've also worked recently with Sharni awesome and very detailed so you understand what's going on. Thankyou you everyone. That's why I get my readers and sunglasses from these folks. Plus they are designer frames at great prices. Cya

George L.

George

Overland Park, KS

I've been coming to ReadingGlasses.com for over 10 years. Everyone is great to work with and very helpful. Customer service manager Myra is the best. Very nice to work with and professional. I've also worked recently with Sharni awesome and very detailed so you understand what's going on. Thankyou you everyone. That's why I get my readers and sunglasses from these folks. Plus they are designer frames at great prices. Cya

George L.

George

Overland Park, KS

I've been coming to ReadingGlasses.com for over 10 years. Everyone is great to work with and very helpful. Customer service manager Myra is the best. Very nice to work with and professional. I've also worked recently with Sharni awesome and very detailed so you understand what's going on. Thankyou you everyone. That's why I get my readers and sunglasses from these folks. Plus they are designer frames at great prices. Cya

George L.

George

Overland Park, KS

I've been a long time customer at the brick-and-mortar location as well as the website. Always had good, friendly service. But yesterday, my experience was especially notable and I think I should say something. I took an old pair of glasses ( I ordered from RG.com years ago) to get new lenses. I think the person helping me was Diana (at least that what it said on the receipt). I planned to drop them off and pick them up a few days later. She said the glasses would be ready in about 30 minutes. Unfortunately I had to get back to work, so she said she would ship them. They arrived in under 24 hours.
To me, that is incredible. Very prompt service, and I really appreciate it. Very friendly as well. Great job!

Stephen P

Texas

I've been a long time customer at the brick-and-mortar location as well as the website. Always had good, friendly service. But yesterday, my experience was especially notable and I think I should say something. I took an old pair of glasses ( I ordered from RG.com years ago) to get new lenses. I think the person helping me was Diana (at least that what it said on the receipt). I planned to drop them off and pick them up a few days later. She said the glasses would be ready in about 30 minutes. Unfortunately I had to get back to work, so she said she would ship them. They arrived in under 24 hours.
To me, that is incredible. Very prompt service, and I really appreciate it. Very friendly as well. Great job!

Stephen P

Texas

I've been a long time customer at the brick-and-mortar location as well as the website. Always had good, friendly service. But yesterday, my experience was especially notable and I think I should say something. I took an old pair of glasses ( I ordered from RG.com years ago) to get new lenses. I think the person helping me was Diana (at least that what it said on the receipt). I planned to drop them off and pick them up a few days later. She said the glasses would be ready in about 30 minutes. Unfortunately I had to get back to work, so she said she would ship them. They arrived in under 24 hours.
To me, that is incredible. Very prompt service, and I really appreciate it. Very friendly as well. Great job!

Stephen P

Texas

I've been a long time customer at the brick-and-mortar location as well as the website. Always had good, friendly service. But yesterday, my experience was especially notable and I think I should say something. I took an old pair of glasses ( I ordered from RG.com years ago) to get new lenses. I think the person helping me was Diana (at least that what it said on the receipt). I planned to drop them off and pick them up a few days later. She said the glasses would be ready in about 30 minutes. Unfortunately I had to get back to work, so she said she would ship them. They arrived in under 24 hours.
To me, that is incredible. Very prompt service, and I really appreciate it. Very friendly as well. Great job!

Stephen P

Texas

I can't say enough great things about Readingglasses.com customer service. It is absolutely the best!! Unparalleled!! I made a huge mistake and ordered glasses at 3.0 magnification, it was off the charts too much. Even though this was totally my mistake and the glasses were made to order, I had zero issues in returning and receiving exactly what I needed and wanted.

This customer service should be the standard that every company needs to aspire to. I want to thank Readingglasses.com from the bottom of my heart, it means so much to me and I'll never get my glasses anywhere else and will sing your company praises to everyone!

Karen Fleming

Oklahoma City

I can't say enough great things about Readingglasses.com customer service. It is absolutely the best!! Unparalleled!! I made a huge mistake and ordered glasses at 3.0 magnification, it was off the charts too much. Even though this was totally my mistake and the glasses were made to order, I had zero issues in returning and receiving exactly what I needed and wanted.

This customer service should be the standard that every company needs to aspire to. I want to thank Readingglasses.com from the bottom of my heart, it means so much to me and I'll never get my glasses anywhere else and will sing your company praises to everyone!

Karen Fleming

Oklahoma City

I can't say enough great things about Readingglasses.com customer service. It is absolutely the best!! Unparalleled!! I made a huge mistake and ordered glasses at 3.0 magnification, it was off the charts too much. Even though this was totally my mistake and the glasses were made to order, I had zero issues in returning and receiving exactly what I needed and wanted.

This customer service should be the standard that every company needs to aspire to. I want to thank Readingglasses.com from the bottom of my heart, it means so much to me and I'll never get my glasses anywhere else and will sing your company praises to everyone!

Karen Fleming

Oklahoma City

I can't say enough great things about Readingglasses.com customer service. It is absolutely the best!! Unparalleled!! I made a huge mistake and ordered glasses at 3.0 magnification, it was off the charts too much. Even though this was totally my mistake and the glasses were made to order, I had zero issues in returning and receiving exactly what I needed and wanted.

This customer service should be the standard that every company needs to aspire to. I want to thank Readingglasses.com from the bottom of my heart, it means so much to me and I'll never get my glasses anywhere else and will sing your company praises to everyone!

Karen Fleming

Oklahoma City

I have gotten many pairs of readers from Readingglasses and was always happy with the quality and service they provided. I recently had cataract surgery and I needed way less vision correction so I sent Readingglasses one of my favorite frames to have the lenses replaced. They were sent back to me but unfortunately the US mail lost them.

I contacted Readingglasses and Myra helped me, she contacted the mail service and followed up with me, we waited but they were gone. Myra helped me.find a suitable replacement and set them to me via FedEx. It is so refreshing to work with a company that not only has great products but also offers great service! Thanks Myra.

John Schmelzer

Oak Park, IL

I have gotten many pairs of readers from Readingglasses and was always happy with the quality and service they provided. I recently had cataract surgery and I needed way less vision correction so I sent Readingglasses one of my favorite frames to have the lenses replaced. They were sent back to me but unfortunately the US mail lost them.

I contacted Readingglasses and Myra helped me, she contacted the mail service and followed up with me, we waited but they were gone. Myra helped me.find a suitable replacement and set them to me via FedEx. It is so refreshing to work with a company that not only has great products but also offers great service! Thanks Myra.

John Schmelzer

Oak Park, IL

I have gotten many pairs of readers from Readingglasses and was always happy with the quality and service they provided. I recently had cataract surgery and I needed way less vision correction so I sent Readingglasses one of my favorite frames to have the lenses replaced. They were sent back to me but unfortunately the US mail lost them.

I contacted Readingglasses and Myra helped me, she contacted the mail service and followed up with me, we waited but they were gone. Myra helped me.find a suitable replacement and set them to me via FedEx. It is so refreshing to work with a company that not only has great products but also offers great service! Thanks Myra.

John Schmelzer

Oak Park, IL

I have gotten many pairs of readers from Readingglasses and was always happy with the quality and service they provided. I recently had cataract surgery and I needed way less vision correction so I sent Readingglasses one of my favorite frames to have the lenses replaced. They were sent back to me but unfortunately the US mail lost them.

I contacted Readingglasses and Myra helped me, she contacted the mail service and followed up with me, we waited but they were gone. Myra helped me.find a suitable replacement and set them to me via FedEx. It is so refreshing to work with a company that not only has great products but also offers great service! Thanks Myra.

John Schmelzer

Oak Park, IL

So I have ordered from Reading Glasses before and all very easy. Great selection and service.

This time I made an error. I bought progressive readers, thinking they'd work. Oh my they did not.

So I reached out to the folks at Reading Glass and asked if they'd swap out my lenses. In the spirit of Christmas, they said YES!

I sent my glasses back, they changed the lenses back and were ever so helpful. I will never ever buy glasses anywhere but here. The staff are almost better than the glasses.

Thank you so very much.

Dennis McCarthy

Boston, Mass

So I have ordered from Reading Glasses before and all very easy. Great selection and service.

This time I made an error. I bought progressive readers, thinking they'd work. Oh my they did not.

So I reached out to the folks at Reading Glass and asked if they'd swap out my lenses. In the spirit of Christmas, they said YES!

I sent my glasses back, they changed the lenses back and were ever so helpful. I will never ever buy glasses anywhere but here. The staff are almost better than the glasses.

Thank you so very much.

Dennis McCarthy

Boston, Mass

So I have ordered from Reading Glasses before and all very easy. Great selection and service.

This time I made an error. I bought progressive readers, thinking they'd work. Oh my they did not.

So I reached out to the folks at Reading Glass and asked if they'd swap out my lenses. In the spirit of Christmas, they said YES!

I sent my glasses back, they changed the lenses back and were ever so helpful. I will never ever buy glasses anywhere but here. The staff are almost better than the glasses.

Thank you so very much.

Dennis McCarthy

Boston, Mass

So I have ordered from Reading Glasses before and all very easy. Great selection and service.

This time I made an error. I bought progressive readers, thinking they'd work. Oh my they did not.

So I reached out to the folks at Reading Glass and asked if they'd swap out my lenses. In the spirit of Christmas, they said YES!

I sent my glasses back, they changed the lenses back and were ever so helpful. I will never ever buy glasses anywhere but here. The staff are almost better than the glasses.

Thank you so very much.

Dennis McCarthy

Boston, Mass

I am a long time customer of readingglasses.com and I come back quite often because of the price and the excellent customer service. Recently I had a mix-up that I caused that Sharni in customer service helped me solve with an excellent level of personal service in which she went above and beyond. Because of this type of service I will alway be loyal to readingglasses.com. Thank you!

Steve

Illinois

I am a long time customer of readingglasses.com and I come back quite often because of the price and the excellent customer service. Recently I had a mix-up that I caused that Sharni in customer service helped me solve with an excellent level of personal service in which she went above and beyond. Because of this type of service I will alway be loyal to readingglasses.com. Thank you!

Steve

Illinois

I am a repeat customer who has bought about 15 pairs of glasses from you over the years. About 2 weeks ago, I ordered 2 pairs, both 2.25 full vision frames -- one from Millicent Bryce and one GooGoo eyes. The Bryce pair arrived, but not the second pair. I contacted your Customer Service, a notoriously poor service at most online sites. I was pleasantly surprised by the rapid response & extreme helpfulness of Sharni F., who informed me the GooGoo Eyes color I chose was out of stock; I quickly made the available choice and she proceeded to fill the order. Our back-and-forth included half a dozen Emails. Sharni F. was always helpful, courteous and able to figure out how to FIX MY PREPAID ORDER. I hope you will recognize her good work! She is a KEEPER.
With thanks,
Judith Dollenmayer

Judith

New York

I am a repeat customer who has bought about 15 pairs of glasses from you over the years. About 2 weeks ago, I ordered 2 pairs, both 2.25 full vision frames -- one from Millicent Bryce and one GooGoo eyes. The Bryce pair arrived, but not the second pair. I contacted your Customer Service, a notoriously poor service at most online sites. I was pleasantly surprised by the rapid response & extreme helpfulness of Sharni F., who informed me the GooGoo Eyes color I chose was out of stock; I quickly made the available choice and she proceeded to fill the order. Our back-and-forth included half a dozen Emails. Sharni F. was always helpful, courteous and able to figure out how to FIX MY PREPAID ORDER. I hope you will recognize her good work! She is a KEEPER.
With thanks,
Judith Dollenmayer

Judith

New York

I am a repeat customer who has bought about 15 pairs of glasses from you over the years. About 2 weeks ago, I ordered 2 pairs, both 2.25 full vision frames -- one from Millicent Bryce and one GooGoo eyes. The Bryce pair arrived, but not the second pair. I contacted your Customer Service, a notoriously poor service at most online sites. I was pleasantly surprised by the rapid response & extreme helpfulness of Sharni F., who informed me the GooGoo Eyes color I chose was out of stock; I quickly made the available choice and she proceeded to fill the order. Our back-and-forth included half a dozen Emails. Sharni F. was always helpful, courteous and able to figure out how to FIX MY PREPAID ORDER. I hope you will recognize her good work! She is a KEEPER.
With thanks,
Judith Dollenmayer

Judith

New York

I am a repeat customer who has bought about 15 pairs of glasses from you over the years. About 2 weeks ago, I ordered 2 pairs, both 2.25 full vision frames -- one from Millicent Bryce and one GooGoo eyes. The Bryce pair arrived, but not the second pair. I contacted your Customer Service, a notoriously poor service at most online sites. I was pleasantly surprised by the rapid response & extreme helpfulness of Sharni F., who informed me the GooGoo Eyes color I chose was out of stock; I quickly made the available choice and she proceeded to fill the order. Our back-and-forth included half a dozen Emails. Sharni F. was always helpful, courteous and able to figure out how to FIX MY PREPAID ORDER. I hope you will recognize her good work! She is a KEEPER.
With thanks,
Judith Dollenmayer

Judith

New York

I have never have experienced this kind of customer service before. It’s so unreal. You guys really stand behind your product.

Whenever I have a chance I spread out the words so that many people got the same experience like myself.

Thank you so much for your wonderful product and service.

I’m a very happy camper :)

Tram P.

Lawrenceville, GA

I have never have experienced this kind of customer service before. It’s so unreal. You guys really stand behind your product.

Whenever I have a chance I spread out the words so that many people got the same experience like myself.

Thank you so much for your wonderful product and service.

I’m a very happy camper :)

Tram P.

Lawrenceville, GA

I have never have experienced this kind of customer service before. It’s so unreal. You guys really stand behind your product.

Whenever I have a chance I spread out the words so that many people got the same experience like myself.

Thank you so much for your wonderful product and service.

I’m a very happy camper :)

Tram P.

Lawrenceville, GA

I have never have experienced this kind of customer service before. It’s so unreal. You guys really stand behind your product.

Whenever I have a chance I spread out the words so that many people got the same experience like myself.

Thank you so much for your wonderful product and service.

I’m a very happy camper :)

Tram P.

Lawrenceville, GA

I called, and spoke with Sharni. She took care of my problem, and she was Professional, Meticulous, and Incredibly Likable. CUSTOMER SERVICE - She gets its, and that's why I'll buy all of my glasses from readingglasses.com.

Gary Hill

Vandalia, Ohio

I called, and spoke with Sharni. She took care of my problem, and she was Professional, Meticulous, and Incredibly Likable. CUSTOMER SERVICE - She gets its, and that's why I'll buy all of my glasses from readingglasses.com.

Gary Hill

Vandalia, Ohio

I called, and spoke with Sharni. She took care of my problem, and she was Professional, Meticulous, and Incredibly Likable. CUSTOMER SERVICE - She gets its, and that's why I'll buy all of my glasses from readingglasses.com.

Gary Hill

Vandalia, Ohio

I called, and spoke with Sharni. She took care of my problem, and she was Professional, Meticulous, and Incredibly Likable. CUSTOMER SERVICE - She gets its, and that's why I'll buy all of my glasses from readingglasses.com.

Gary Hill

Vandalia, Ohio

Great rep, Sharnie, she helps you with everything you need. Great rep, great glasses.

Willis

Indiana

Great rep, Sharnie, she helps you with everything you need. Great rep, great glasses.

Willis

Indiana

Great rep, Sharnie, she helps you with everything you need. Great rep, great glasses.

Willis

Indiana

Great rep, Sharnie, she helps you with everything you need. Great rep, great glasses.

Willis

Indiana

Great rep, Sharpie, she helps you with everything you need. Great fep, great glasses.

Willis

Indiana

I had eye surgery and no longer needed glasses for distance but now require readers. I preferred full glasses, clear at the top, so I wouldn't have to keep pulling them off my face. The half glasses drove me crazy and I hated the look, as well. I ordered several pair of full size reading glasses from Amazon and had to return them each time. Even though they were supposed to be progressive they were not. These, from readingglasses.com are perfect. I couldn't be more pleased.

PJ

AZ

I had eye surgery and no longer needed glasses for distance but now require readers. I preferred full glasses, clear at the top, so I wouldn't have to keep pulling them off my face. The half glasses drove me crazy and I hated the look, as well. I ordered several pair of full size reading glasses from Amazon and had to return them each time. Even though they were supposed to be progressive they were not. These, from readingglasses.com are perfect. I couldn't be more pleased.

PJ

AZ

I had eye surgery and no longer needed glasses for distance but now require readers. I preferred full glasses, clear at the top, so I wouldn't have to keep pulling them off my face. The half glasses drove me crazy and I hated the look, as well. I ordered several pair of full size reading glasses from Amazon and had to return them each time. Even though they were supposed to be progressive they were not. These, from readingglasses.com are perfect. I couldn't be more pleased.

PJ

AZ

I had eye surgery and no longer needed glasses for distance but now require readers. I preferred full glasses, clear at the top, so I wouldn't have to keep pulling them off my face. The half glasses drove me crazy and I hated the look, as well. I ordered several pair of full size reading glasses from Amazon and had to return them each time. Even though they were supposed to be progressive they were not. These, from readingglasses.com are perfect. I couldn't be more pleased.

PJ

AZ

I just purchased my second pair of progressives, and I am beyond satisfied.

They truly are superior to a pair I bought at the optometrist, and cost a *lot* less! I don't need distance, so I love that the top of the lens has zero power. Other on-line progressives have reduced power at the top and simply do not work for me.

Further, after ordering I noticed no movement on shipping. I called Reading Glasses and spoke to Shaunni (sp?), who was enormously kind and helpful. She checked the shipping and called back immediately. (my glasses had already been shipped, but USPS hadn't updated). My glasses were already in transit, and I got them in three days!! To say that Customer Service is good is an understatement! And I can't say enough about Shaunni, who went up and beyond, something that is at best scarce during these times.

I love my glasses, and will soon be ordering another pair. Thanks, Reading Glasses!

Peggy Maupin

Illinois

I just purchased my second pair of progressives, and I am beyond satisfied.

They truly are superior to a pair I bought at the optometrist, and cost a *lot* less! I don't need distance, so I love that the top of the lens has zero power. Other on-line progressives have reduced power at the top and simply do not work for me.

Further, after ordering I noticed no movement on shipping. I called Reading Glasses and spoke to Shaunni (sp?), who was enormously kind and helpful. She checked the shipping and called back immediately. (my glasses had already been shipped, but USPS hadn't updated). My glasses were already in transit, and I got them in three days!! To say that Customer Service is good is an understatement! And I can't say enough about Shaunni, who went up and beyond, something that is at best scarce during these times.

I love my glasses, and will soon be ordering another pair. Thanks, Reading Glasses!

Peggy Maupin

Illinois

I just purchased my second pair of progressives, and I am beyond satisfied.

They truly are superior to a pair I bought at the optometrist, and cost a *lot* less! I don't need distance, so I love that the top of the lens has zero power. Other on-line progressives have reduced power at the top and simply do not work for me.

Further, after ordering I noticed no movement on shipping. I called Reading Glasses and spoke to Shaunni (sp?), who was enormously kind and helpful. She checked the shipping and called back immediately. (my glasses had already been shipped, but USPS hadn't updated). My glasses were already in transit, and I got them in three days!! To say that Customer Service is good is an understatement! And I can't say enough about Shaunni, who went up and beyond, something that is at best scarce during these times.

I love my glasses, and will soon be ordering another pair. Thanks, Reading Glasses!

Peggy Maupin

Illinois