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what our customers are saying
  • The service by your customer service department has been excellent. Some of the best I have encountered.

    Fred M.
    Roswell, NM

  • I used to hate shopping for glasses. It was always a pain to find frames I was happy with. A friend of mine referred me to your site, and right off the bat, I knew it was going to be a pleasant experience. Your website was very well laid out, and everything was easy to find and understand, even for a computer illiterate person like myself. My kids are always teaching me how to use the internet, but this time I was able to browse, and purchase great quality reading glasses all by myself! Thank you!

    Matt B.
    The Colony, Tx

  • I have been buying reading glasses from the Metairie, LA location of Reading Glasses To Go since they first opened. I have probably bought 8 or more pair. I just love them, they cater to us Baby Boomers! Now with the promotion on prescription lenses in RGTG frames, I am hooked. I have bought 3 pair since last month, including sunglasses. I get my glasses in about 4 days and they are just wonderful. Betty, who works in the Metairie store, is such a pleasure. She is knowledgeable, patient and very pleasant. Thanks for giving us glasses better than drug store quality that don't cost an arm and a leg. I will always be a customer!

    Julie H.
    New Orleans, LA

  • It's very refreshing to be associated with a company that excels in customer service. Count me in as a repeat customer and as a referral to friends and acquaintances.

    John R.
    Dallas, TX

  • Many thanks for the superior customer service. I ordered some glasses on line last Thursday and received them the following Monday. The glasses are great, fit well and look good on. The complimentary cloth and coupons were a nice surprise!! I will definitely be ordering again,

    Mary N.
    Okalahoma City, OK

  • I want to formally thank you, on behalf of your company, for the (excuse the pun, I can't resist) SPECTACULAR turn-around on my order of a pair of the faux tortoise Capri glasses. What great care for the client this shows! Please comment the staff person directly responsible.

    Also, tucking the little microfiber cleaning cloth in the package is an especially nice touch - as are the discount coupons.

    Gratefully,
    Martha J.
    Alexandria, VA

  • Thank you for not making me wear UGLY glasses! I looked all over Austin for 4 hours, it only took a few minutes at ReadingGlasses.com to find glasses that I was excited about. Shipping time was 2 days and the quality is excellent! I sent this site along with one of the enclosed coupons to a family member.
    THANK YOU !!!

    Tina M.
    Austin TX

  • I want to commend you on the ease of using your web site. Ordering items on line is a new experience to me, and I have been very frustrated with and unable to order from a couple of other companies because the ordering forms were too complicated. I was hesitant to try you web site, but was very pleasantly surprised by how easy you have made it. Thanks so much. I will order from you again in the near future.

    Susan L.
    Key Largo, FL

  • First, I must say that the customer service representative I spoke with when I placed my order (Tomi) was very, very, professional and pleasant. She is a great representative and asset for Reading Glasses.She had my previous order in front of her and was very willing and able to respond to questions regarding the past and current orders.

    The quality of your customer service is exceeded only by the quality of your product.

    Jim R.
    San Francisco, CA

  • I am a frequent shopper at your Lover's Lane store. My husband thinks it funny that while other women my age are acquiring things like china and jewelry, I collect, of all things reading glasses and rulers.

    Marcy F.
    Dallas, TX

  • I ordered reading glasses for my mother February 2nd, at my local store in Oklahoma City. My mother is slowly loosing her sight. Her doctor said he could not prescribe anything stronger, and suggested using a magnifying glass. I ordered glasses to help relieve some of her anxiety. I visited with a very kind lady, Ruth. She listened to my dilemma, patiently. After I described my situation, she came up with a solution. I received the glasses the very next day. My mother is using the glasses at this moment, to read her morning paper. Please thank Ruth for her excellent listening skills and compassion.

    Becky A.
    Oklahoma City, OK

  • My glasses came in the mail today, they are stunning. I am also very impressed with the fast service. I will be ordering again from your stores.

    Thank you,
    Gayle H.
    Anchorage, AK

  • I'm so glad that you have a web site. We live in Temple, Texas, and we have purchased glasses from you in the past, but it is not always convenient to drive to Dallas. We purchased glasses last week, and now we know that we can get new ones at any time. Your glasses are excellent. We will let all of our 40+ friends know about your web site.

    Thanks,
    Janet L.
    Temple, TX

  • I have often recommended you to my friends and will continue to do so. You obviously want to please your customers and you have good quality merchandise.

    Thanks again,
    Carol H.
    Port Lavaca, TX

  • I shop at the store on West Gray and I love IT!!!! I now have 4 new pairs of glasses and find they also make excellent gifts.

    Frances H.
    Houston, TX

  • I love your ladies handpainted reading glasses.I've been buying them for several years from both the West University and West Gray stores in Houston. I've lived and traveled all around the world and have had SO many compliments on the glasses - everyone wants to know where I found such cute glasses and I tell them (my favorite are the chili pepper glasses!). Just wanted you to know how much I love your product. And, it is also great now to be able to order these glasses online without having to make a special trip to your store! If losing your eyesight comes with getting older, might as well do it with flair!

    Susan E.
    Houston, TX

  • Thank you, I received the glasses yesterday in perfect condition; they seem very well made. I am pleased with the quality and excellent service.

    David
    Calabasas, CA

  • I am pleased to say your on-line catalogue for glasses is the best there is in cyber-space. Good, Solid, logical. Good selection.

    Daniel P.
    Houston, TX

  • Bravo!
    I just received my order for Sakura 108 with no lines lenses and I wish for you to know they are everything you said, comfortable, clear, and so lightweight that wearing them for the first day was a pleasure.Your phone people, especially I believe TOMI, was so pleasant and helpful in me making my decision to buy them; she should be commended.

    Thanks again,
    Ron
    Saugerties, N.Y.

  • I received {my glasses} yesterday and what a pleasure it is to be able to see again! Thanks a million. Also, my husband was so impressed, not to mention envious, that he wants me to order him some. So, we got right on the internet and he picked out the style he liked. After he contacts the Optician to find out what power he needs I will be ordering again.

    Thanks, again,
    Laura
    • Dear Laura:
      Thanks for the wonderful e mail you made my day!! Have a wonderful Holiday Season.

      Peggy
    NO, thank you - you earned it, not me, by offering very reasonable prices, super-fast service not to mention free shipping. What more could a customer ask for?! Have a very happy and safe holiday season!

    Laura C.
    Pearland,TX

  • Just have to take a minute to tell you - you saved my life! My glasses arrived the day after I ordered them. What fabulous service!

    Many, many thanks.
    Guthrie D.
    Denton, TX

  • To all the great people at ReadingGlasses.com, and especially Peter

    I just wanted to say thank you for making my Internet shopping experience with your company so pleasant. My wife was/is still afraid of ordering things over the Internet even though being out here in Hawaii makes finding things we want limited, and the Internet now makes such a huge difference. When the glasses we purchased broke, she thought it would be a complete loss since we couldn't take them back to the "store" and speak to someone in person, but Peter's calling on New Years Day only minutes after I sent my first email, was faster and more convenient than any walk in could possibly be. The experience left us ecstatic. Not only does this justify our faith in your online service, but the experience was our fastest and to date most pleasant shopping experience in any venue. Anyone can be pleasant when trying to make a sale, but the concern and care we received regarding our return or exchange was just fantastic, and truly as advertised "Hassle Free." Thank you all once again.

    A truly satisfied customer,
    Ken and Lynette I.
    Waipahu, HI


  • Thank you. I look forward to receiving the glasses. FYI, yours was the 1st site I looked at for glasses, then I checked out a couple of others that came up in my search, they were so cheap looking, I came right back to your site. It's classic and the products look so nice, not like cheap dime store glasses shown at the other sites.

    E. Brooks, Woodland CA
  • Peggy - I received my glasses on Wednesday. They are very cool! My 13 year old son said I look like a nerd but the people at my office say I look "cutting edge". However the "nerd" look is fine with me since I work in Finance. This is the third pair of glasses I got from you folks. The first two pair I got over 2 years ago. I still wear them but I just wanted something new. You have a great products and I am so glad I found you on the Internet.

    Thanks so much!

    Joanna C, Erie, PA
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or call us toll-free at 1-800-238-0904