Need to Return Your Reading Glasses? It's easy, and it's FREE!
- We accept any return made within 30 days for any reason. Our products are guaranteed. No fine print, No Arguments.
- Return shipping is absolutely free. We will provide you with a pre-paid USPS domestic label to return your purchase.
What is the address for returns?
Please send returns to:
Returns Department
ReadingGlasses.com
9131 King Arthur Drive
Dallas, TX 75247
For return and repair inquiries on purchases over 30 days, telephone customer service at: 800-238-0904. Or, e-mail us at
customerservice@ReadingGlasses.com.
Hours of Operation
Monday thru Friday
8:00 AM to 6:00 PM CST.
Can I make an exchange online?
We're sorry, we are not able to process exchanges online. Please refer to your packing slip for information on returns and exchanges, or contact us for further assistance.
Can I order a new item now and return the original item later for credit?
Yes, but we will charge your credit card for the second item. Once we receive your returned merchandise, we'll credit your credit card for the cost of the original item, minus shipping. Please call us at 1-800-238-0904 to arrange this.
How long will it take for me to receive my exchange?
In most cases, you'll receive your exchange within 5-7 days.
Can I return or exchange merchandise at a Reading Glasses To Go store location?
Yes, absolutely! But, you must present your receipt from your web purchase. If your receipt from your web purchase is missing, we will be happy to process your return through our customer service department at our corporate address noted above.
Can I return or exchange merchandise if I don't have the original receipt?
We encourage you to include the receipt if at all possible, in order to help us process your return accurately and quickly. If you do return an item without the original receipt, please help us speed processing by telling us where and when you purchased the product.
Can you repair my glasses or other items?
We can often repair and recondition many of our products. For details, please call 1-800-238-0904.
How do I order replacement parts?
Please call us at 1-800-238-0904 to ask about our selection of replacement parts. Or, contact us by email with your questions.
