Free Shipping. Free Returns. Every Day.
open
close
We proudly offer FREE Shipping on Domestic orders. We accept any return made with 30 days for any reason. Our products are guaranteed. No fine print, no arguments.

Repairs, Returns, & Exchanges

We accept any return made within 30 days for any reason. Our products are guaranteed. No fine print, no arguments.

Return shipping is absolutely free for USA residents. We will provide you with pre-paid USPS domestic shipping label to return your purchase. Request a Return Label

Warranty

All of our products are covered for manufacturing defects for one full year from the date of purchase.

Damage resulting from accidents, unauthorized repairs or normal wear is excluded from our warranty. When damage is not covered under our warranty, ReadingGlasses.com will do our best to offer affordable repair options.

Frequently Asked Questions

  1. What is the address for returns?
  2. Can I make an exchange online?
  3. Can I order a new item now and return the original item later?
  4. How long will it take to receive my exchange?
  5. Can I return or exchange merchandise at a Reading Glasses To Go store?
  6. Can I return or exchange merchandise if I don't have the original receipt?
  7. Can you repair my glasses or other items?
  8. How do I order replacement parts?
  1. What is the address for returns?

    Returns Department
    1003 Dragon Street
    Dallas, Texas, 75207

    For return and repair inquiries on purchases over 30 days, telephone customer service at (800) 238-0904 (Monday through Friday 8:00am to 6:00pm CST), or email us at [email protected].

    return to top

  2. Can I make an exchange online?

    Sorry, we are not able to process exchanges online. Please refer to your packing slip for information on returns and exchanges, or contact us for further assistance.

    return to top

  3. Can I order a new item now and return the original item later?

    Yes. Reorder online at ReadingGlasses.com. We will ship and charge your replacement. As soon as your return is received your account will be promptly credited.

    return to top

  4. How long will it take to receive my exchange?

    In most cases you'll receive your exchange in 5 to 7 days.

    return to top

  5. Can I return or exchange merchandise at Reading Glasses To Go store?

    Yes, absolutely! But, you must present your receipt from your web purchase. If your receipt from your web purchase is missing, we will be happy to process your return through our customer service department at our corporate address noted above.

    return to top

  6. Can I return or exchange merchandise if I don't have the original receipt?

    We encourage you to include the receipt if at all possible, in order to help us process your return accurately and quickly. If you do return an item without the original receipt, please help us speed processing by telling us where and when you purchased the product.

    return to top

  7. Can you repair my glasses or other items?

    We can often repair and recondition many of our products. For details, please call (800) 238-0904.

    return to top

  8. How do I order replacement parts?

    Please call (800) 238-0904 or email us for our selection of replacement parts.

    return to top

Dedicated to delivering the very best
shopping experience on the web. Seriously.

Customer Service

Company Information

Feedback