Contact Us
- Telephone:
800-238-0904 - Fax:
214-688-1046 - Email Us
- Mailing Address:
Reading Glasses To Go
9131 King Arthur Dr.
Dallas, TX 75247
Services & Policies
About Us
- How do I find what I'm looking for?
- How do I know what I need?
- Other than your info on picking a flattering frame, do you have recommendations about how to select the right size and fit?
- How do I order?
- Can I Save Items for Purchase Later?
- How can I pay? Is it safe to use my credit card?
- Can I phone in my questions, or order by phone?
- How long will it take to ship my order?
- What If I need to return or exchange a product?
- Can I return or exchange merchandise at a Reading Glasses To Go store location?
- Can I return or exchange merchandise if I don't have the original receipt?
How do I find what I'm looking for?
The world's largest selection of reading glasses is at your fingertips. If you know the type of style
you're looking for, i.e., Half Frames, Full Vision,
Bifocals, Sunreaders, etc, simply click on the correlating navigation
tabs at the top of any page. Or, use our Quick Search option.
How do I know what I need?
Start with our Primer for First Timers link.
Other than your info on picking a flattering frame, do you have recommendations about how to select the right size and fit?
We've made finding the right size frame for your face simple with our "A Perfect Fit is Easy"
graphics. Located just beneath each style, these simple graphics offer at-a-glance guidance about whether a frame
is a good match for your face. If you desire more explanation simply click on these graphics. Click a second time
where prompted to view specific measurements on any frame.
How do I order?
It's fun and easy to order at ReadingGlasses.com. Browse at your own pace in the World Largest Selection of
Reading Glasses. Select an item, and simply click the "Add to Shopping Cart" button located under each
style to place items in your shopping cart. Continue shopping or proceed to checkout. At any time you may delete
an item from your Shopping Cart. Click the "Remove" button that appears to the extreme right of any item
in your Shopping Cart.
Can I Save Items for Purchase Later?
If your shopping is interrupted and you prefer to wait until another day to complete your purchase, you can
return to our online store (from the same computer) within 30 days and your selections will remain on hold for you
in your shopping cart. You may access your cart by clicking the shopping cart graphic on the top right corner of
the home page, or at the bottom of any page.
How can I pay? Is it safe to use my credit card?
All prices in our store are listed in US dollars. We accept American Express, Visa, MasterCard, and Discover.
Every credit card purchase you make at ReadingGlasses.com is backed by our
Safe Shopping Guarantee.
Or, you may send your order by mail along with your check.
Can I phone in my questions, or order by phone?
Our expert customer service advisors love helping people. We welcome your toll free call at
1-800-238-0904 or, send us
e-mail. We're happy to help you.
How long will it take to ship my order?
Most orders are processed the same business day they are received. A business day is Monday through Friday,
excluding Holidays.
For International or Expedited Delivery refer to: Shipping and Handling.
What If I need to return or exchange a product?
We accept any return made within 30 days for any reason. Our products are guaranteed. No fine print. No
Arguments.
If you do need to return or exchange a product, just follow our Easy Return Policy.
Can I return or exchange merchandise at a Reading Glasses To Go store location?
Yes, absolutely! But, you must present your receipt from your web purchase. If your receipt from your web
purchase is missing, we will be happy to process your return through our customer service department at our
corporate address noted above. Use the Store Locator to find the store nearest you.
Can I return or exchange merchandise if I don't have the original receipt?
Yes, We'll look it up for you.
