Chat Offline (M-F : 9-5 CST)
You are here:
- Home »
- Customer Care
Customer Care
| Contact Us | Services & Policies | About Us |
|---|---|---|
|
Frequently Asked Questions
- It's my first time buying reading glasses, where do I start?
- How do I select the right size and fit?
- Can I save items for purchase later?
- How long will it take to ship my order?
- Can I return or exchange my frames?
- What if I don't have a receipt?
-
It's my first time buying reading glasses, where do I start?
Start with our Primer for first timers guide.
-
How do I select the right size and fit?
We've made finding the right size frame for your face simple with our "A Perfect Fit is Easy" graphics. Located just beneath each style, these simple graphics offer at-a-glance guidance about whether a frame is a good match for your face. If you desire more explanation simply click on the sizing tab below to view specific measurements on any product page.
-
Can I save items for purchase later?
If your shopping is interrupted and you prefer to wait until another day to complete your purchase, you can return to our online store (from the same computer) within 30 days and your selections will remain on hold for you in your shopping cart. You may access your cart by clicking the shopping cart graphic on the top right corner of the home page.
-
How long will it take to ship my order?
Orders placed weekdays (Monday-Thursday) are processed within 1-2 business days (M-F). Overnight and 2nd Day Air shipping options received by noon central are processed within 1 business day.
We proudly offer FREE Standard Shipping on Domestic orders. For international rates, please E-Mail us or call toll free at (800) 238-0904.
For International or Expedited Delivery refer to: Shipping and Handling.
-
Can I return or exchange frames at a Reading Glasses To Go Store?
Yes with a copy of your receipt from your web purchase. If your receipt from your web purchase is missing, we will be happy to process your return through our customer service department at our corporate address noted above. Use the Store Locator to find the store nearest you.
-
What if I don't have a receipt?
No problem, we'll look it up for you.
About Us
Useful Links
Customer Service
- (800) 238-0904 Toll Free
- (214) 688-1046 Fax
- Contact Us
- Email Us
- Chat Offline
Company Information
- ReadingGlasses.com
- 1003 Dragon Street
- Dallas, Texas 75207
Follow Us Online
Stay Connected!